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FAQs

Little Yellow bird is here to help! Below are just some of the frequently ask question. But if your question is not answered here please feel free to contact us below on the form and we'll have you sorted in no time!

Please contact us for a quote if your order is for 200 or more units.

Please email us at info@littleyellowbird.co.nz to discuss our wholesale requirements and see if you qualify.

We have no minimums but if you would like us to arrange branding please select 6 or more items.

Yes - please check out our custom page for more details or email us to discuss your requirements.

Our products are all made in India under fair conditions. We exclusively use organic GOTS certified cotton and strictly adhere to fair trade principles. Please see our ethos page for more information about our standards.

We sure do, we are best placed to work with brands that already have a clear understanding of what they require. We can also offer sampling, pattern making and grading but we are best placed to work with brands that are ready to move into production soon after sample sign off. Please see our custom order page for more details.

Absolutely - we offer a range of branding including screen printing, embroidery, digital printing, supacolour or patches. Please see our branding page for more details.

We have worked hard to eliminate plastic from our supply chain, most of our products are shipped in paper or cardboard.

Yes, you can return your order as long as the items meet our return conditions. You have 14 days to return your order from the date your order was received. Goods must be in original condition with all tags and packaging intact.

Please send to: Little Yellow Bird, 5/56 Kingsford Smith Street, Rongotai, Wellington 6022

We do not accept returns or exchanges on customised uniforms with personalised embroidery or screen-printing, and no returns or exchanges are accepted on sale or run-out items – except as required by law, all purchases are final.

In stock items are sent out on the day of order. Please allow 3-5 working days for shipment within New Zealand and 14 days for overseas shipment. Custom branding typically takes 14 days but can be expedited on a case by case basis.

Made to order products vary depending on the complexity, fabric and quantities that you require. Please see our custom page for more details.

Yes, simply select 'Wellington Pickup' instead of shipping when placing your order online and we will then notify you by phone or email when your order is ready for collection.

Our order collection hours are:
Monday – Friday
10:00am – 4:00pm

We are closed Saturday and Sunday.

Yes. We ship our products globally.

Shipments sent outside of New Zealand are sold exclusive of GST but may be subject to import duties or sales taxes once the shipment reaches your country. Please inquire with your local authorities or contact us for more guidance on this.

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